HTASupp.com
Queja 287015 Detalles
- Fecha cuando ocurrió 11/15/2013
- Daños Reportados: $159.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was recently charged $159 for this Garcinia Cambogia. I was under the assumption I was being charged $2.95 on 11/12/13 and that the product would be here ASAP. When I called the company they said you have 3 days (including the day you placed order) to cancel. I explained to them that I never saw any type of notice that said this nor was there ever any notice of the company charging $159 if it was not canceled in 3 days. I asked them to refund me and all they wanted to do was sell me something else. There other resolution was to refund only part of the price and then I would not be eligible for the full refund price.
- Michelle SBID #0e9425b656
- Publicado 11/15/2013
Comentarios
- Gav SBID #3ebc0bcd49
- Publicado 11/18/2013
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Contact your bank IMEDIATELY and cancel your credit/debit card before these scammers help themselves to more of your money. This is the only way to stop these scammers from doing more unauthorised transactions.
Check your account statement for the merchant name that they have used to charge the fraudulent amounts, they will appear as website address's such as buyhlper.com, hightrendauctions.com, hlpsupp.com etc etc or some other random name, there are many they use to try and scam people.
Then file a notification of disputed transaction with your bank so their fraud division can investigate the charges. Tell them you have never had any contact with the merchants on your account and insist they claim fraud on your behalf. Credit Card International Rules do allow for the reversal of fraudulent transactions.
Don't trust them to sort anything over the phone or email, they are just trying to keep you waiting in hope for a refund or resolution so they can access your account again and steal more money. -
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