TenenGroup
Queja 290700 Detalles
- Fecha cuando ocurrió 11/29/2013
- Daños Reportados: $29.90
- Ubicacion England
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
i bought i necklace for my partner , Never received the payment has been taken from my account, I went on to contact page via website (mynamenecklace.co.uk) only way of contact is via email sent email , was told i would get a reply but have not received one as of yet
- David SBID #4161b4dfcd
- Publicado 12/03/2013
Comentarios
- MyName SBID #8060323d39
- Publicado 12/05/2013
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Dear David,
First, I would like to assure you that we are a serious website. We produce and ship jewelry items worldwide and we take our business very seriously.
Our customer service department usually replies to emails within 24 hours, but sometimes our emails are mistakenly
sent to the spam inbox.
I can assure you that your order is being produced and will be shipped as soon as it is ready.
Please contact me directly to my email address below for further assistance regarding your order.
I apologize for any inconvenience.
Sincerely,
Oliver Goldfinger
Customer Support Manager
My Name Necklace
[email protected]
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