Stuart Starr Law Group
Queja 290857 Detalles

I am behind on my motgage by several months and I did not know there was anything that could be done. One day I was trying to set up a payment arrangemnt with my servicer and they told me I could do a loan modification, this was news to me and I should have been told this the first time I was behind but the motgage company did nothing. I went on the mortgage comapnies website and filled out the paperwork for the modification and went to submit it and them I was told I did not qulaifiy because we had just refinance in May. The company told me to go on their website and click on the HAMP button and I copuld get help. A day or so later the Starr Law Group called me and siad that would qualify for a modifications since we had the loan since 2008 and that they could lower my interest rate and i wiould not need to make a mortgage payment until March and to stop making any payments to my mortgage company.After going over my bufdget with Michael Chambers I was scolded for making my car payments and medical bill payments (one of which filed court papers against so I didn't have a choice). He told me they would get the papers filed with my mortgage copmapny right away but there would be a cost of $879.00 for the initial filing and three payments for three months of $700.00 for the process. I thought I had read somewhere that companies weren't supoosed to charge upfront for this assistance but since they were lawyers I thought maybe it was different. The first payment was to come out on the 25th. They were going to take $400 and then the $479 on the 29th. I had told them I did not have the money to make those payments with only a couple days notice but I would try. I got paid on the 25 and I have all my bills on autodraft on the 25th but I pulled out the extra 500 so I would have it on the 29th. They did not bill my account until the 29 for the 400 and all my bills had been pulled from my account and I did not quite have $400 so the bank returned there draft. Also during this time of when the filed with my mortgag comapny they said they would call me as soon as the papers were filed. I would get the receipt from the mortgag compa ny that they had received them and the next day a check list of everything I needed to provide to Starr Law group, that was all to take place on the 22 and 23. I got no phone calls, emails nothing. Yesterday, Dec 2, I received a phone call that may payment hadn't cleared and they were going to charge me $50 for the nsf fee and they had already submitted for the second payment. I told them not to do that because of them submitting the first payment late had cause overdraft fees on my account and it wouldn't go through. I offered to make a payment on a debit card and the pay close to the balance on 10th and then on my next payday which would be Dec 24 I would pay whatever was left and the $700 that was due. Michael Chambers was a (Inappropriate Content Removed)and was saying now I would have to pay two $50 NSF fees since they already sent off for the second payment. I was offering to make payaments and they were not willing to work with me one bit. I looked them up and found all kinds of scam reports on them. Michael Chambers left me a nasty voicemail a said they couldn't make any payment arrangements with, not once but twice yesterday and then had the nerve to say at the end of the voice mail"Not a nice christmas present is it". He also accused me of not being able to afford my house. That is not the case we just fell on hard times and need to get through a couple months and will be OK again.Michael Chambers and the Starr Law Group is (Inappropriate Content Removed) only out to make money and not help people. They must have bought their rating with BBB.