Urgent Tech Help a.k.a. UTH
Queja 291111 Detalles
- Fecha cuando ocurrió 12/05/2013
- Daños Reportados: $177.78
- Ubicacion Kolkata, India & St. John's Street. London. UK
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I am from India and have personally worked in this scam company for 3 days. They call up customers in US, Germany, Australia & new Zealand. The Sales department then show some error reports in the event viewer log of the company and claim that the customer's computer is infected with virus & malware. They also tell the customer to open up the task manager, go to processes and look up for the process csrss.exe. Once you have located it they tell the customer to google it. Once you google it the first link (http://www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&ved=0CCwQFjAA&url=http%3A%2F%2Fwww.liutilities.com%2Fproducts%2Fwintaskspro%2Fprocesslibrary%2Fcsrss%2F&ei=p3ifUuuTFcyVrgfAvoCYDg&usg=AFQjCNHJuQCFvYwAzy84oy-gZ7yWL-gWPA&sig2=_rz71ALVEn0d0Oxr_HuytQ&bvm=bv.57155469,d.bmk)gives you the wrong information that this is a trojan, where as in reality it is a very important process of windows operating system. Once they are successful in conning a customer specially in the US or Australia they say they are microsoft certified professionals and that they can fix your computer. After that remote access of the customers computer is taken and some freewares are installed which is avaialable for free on the internet. They charge the poor customers a minimum of $133 to a maximum of almost $350. So I would request all of you never to fall in the trap of these scammers and be aware of such fradulent calls. Never give permission for recordings which the customer care rep will tell you to do over the phone. And finally don't let the customer care executives send the confirmation mail from your mail or get the printout of the invoice. BEWARE OF SUCH SCAMMERS!!
- Sabyasachi SBID #cf3e9b5022
- Publicado 12/04/2013
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EstadÌsticas de la Empresa
- Queja Contra Urgent Tech Help a.k.a. UTH
- Quejas Presentadas: 47
- Daños Reportados: $120,720.69
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.