OfficialIPhoneUnlock.co.uk
Queja 294296 Detalles

  • Fecha cuando ocurrió 08/25/2013
  • Daños Reportados: $125.00
  • Ubicacion OfficialiPhoneUnlock.co.uk a division of Official iPhone Unlock Ltd
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered iphone5 unlock (Telenor - Sweden) in August to get in queue by paying GBP 19.99.
Further they asked to pay rest by telling that Unlock is available now and I paid GBP 45.
(Issue1: This was a lie to get more money from customers even though Unlock isn't available)

Nothing happened for next 3-4 weeks. No change in status order status either. Was showing "Supplier holidays" all the time.
(Issue2: Missleading customers by putting wrong status)

I repeatedly wrote in support column asking for clarification, never get any response.
(Issue3: Worst customer support)

I dialed UK support phone number and i just got irritating response that "Unlock server is Down".
They recommend me to wait for couple of weeks. I waited and then again wrote on support column on 12 nov.

After that they apologize and told that now its submitted to unlock server, it will be unlocked in 3 days.
(Issue4: Another lie)

I thought, now it work as status changed to "IMEI submitted to unlock server". I waited again for 1 week and wrote in support requesting status on 19-Nov. No one responded.
I again dialed in UK support phone number. Same irritating response (without the explanation that if server was down why the hell you will submit my order to unlock server).
(Issue4: Horrible customer support)

I again wrote to support page and to their sales AND no response yet again. This is Worst experience I am having with these guys.
Status showed that they again submitted to unlock server even though UNLOCK isn't available at all.
(Issue5: Another Lie)

Now I asked for refund and then you all know what might happen.
No response at all.

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Resumen del Perfil de la Empresa

  • OfficialIPhoneUnlock.co.uk logo

EstadÌsticas de la Empresa

  • Queja Contra OfficialIPhoneUnlock.co.uk
  • Quejas Presentadas: 73
  • Daños Reportados: $24,487.73
Visite el Perfil de la Empresa Completo

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