raspberryketonefresh.com/uk
Queja 306173 Detalles

  • Fecha cuando ocurrió 02/03/2014
  • Daños Reportados: $153.95
  • Ubicacion USA
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

-Ordered products on 22nd January, expecting to pay £4.95. Card got declined, never ordered again.
-£153.95 was pending on my account 3rd February, even though I never went on their website again
-Called 08004046960 to explain, called me a liar and that I did re-order. The bank confirmed I did not re-order and that the company did it on my behalf.
-Sean (call centre manager) informed me that the company is unable to order once a card had been declined, but he would give FULL refund £153.95 plus return postage costs £6.95 and do it quickly as I was distressed
-Called 10/02/14 with tracker number, he issued refund of £140 and told me he did not say he would give me a full refund and that I had ONLY lost £10. Told money will be in my account 5-10 business days.
- I did not place the second order, it was automatically generated by the company, the bank confirms this.
- healthizon on USA 1800 7271796 say they know nothing about me even though they have taken money from my account. Please note return policy below which states only $4.95 will be taken from the account not £153.95.
-Contacted police and fraud team and have a crime reference number

Return policy on healthizon website:

By ordering a trial you will be sent a 30 day supply of the product and charged only for shipping ($4.95 USD). If you feel the product is not for you, cancel within 14 days from today to avoid the purchase fee ($87.47 USD) and enrollment in the auto-shipment program which sends you a month supply every 30 days and charges the same purchase fee (shipping is free for all auto-ship orders). To cancel anytime simply call 1-800-727-1796. Any charges will appear as HEALTHIZON on your credit card statement. Please keep your receipt.

- Awaiting refund of £140 - if I get it it will be a loss of £20.90 for something I did not re-order, and called a liar.

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  • raspberryketonefresh.com/uk logo

EstadÌsticas de la Empresa

  • Queja Contra raspberryketonefresh.com/uk
  • Quejas Presentadas: 1
  • Daños Reportados: $153.95
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