Nexis Card
Queja 306716 Detalles
- Fecha cuando ocurrió 02/12/2014
- Daños Reportados: $508.00
- Ubicacion New York
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I had $508.00 in my Nexis Card account, which I transferred to my dad's Nexis Card, Giuseppe Iera, using his social security number with their online card to card transfer. When I checked his card it had a $0 balance. I called Nexis Card and after about 20 minutes the very rude and unprofessional man I was talking to told me that his card was switched to a different bank, and the money was sent to the older bank. He told me there was nothing he could do about that and that I would have to call the old bank and see if they could give me my funds back. When I asked him if he could give me the number he said he could not give me the number but he could transfer me and I could leave a message. Wherever he transferred me to was a fake number because it kept ringing and then just hung up. There was no answering machine to leave a message with. This company unfortunately just scammed me out of $500.
- Natasha SBID #94035b8704
- Publicado 02/12/2014
Comentarios
- NexisCard SBID #93d4d8e642
- Publicado 04/18/2014
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Dear Natasha - I want to thank you for bringing your issues to our attention. I was able to research your account and the problem you raised, and I see that our Customer Service team was able to reach a successful resolution and that they had reversed any fees incurred. We are also glad to see that no funds were scammed from you or your father's account and that all funds are in their rightful place.
We appreciate your continued use of the NexisCard and we sincerely apologize for any inconvenience you may have encountered.
M. Siscoe, Operations Manager, NexisCard -
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- Daños Reportados: $2,704.00
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