Palmco Power NJ,LLC Electric Charges
Queja 308885 Detalles
- Fecha cuando ocurrió 02/24/2014
- Daños Reportados: $600.00
- Ubicacion NJ
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
It's a SCAM! "Variable rates" are what they say so they can triple or quadruple the average rate to charge you as they want. As a customer, I understand that "variable rates" means there is likely a fluctuation. This is not a fluctuation. This is hundreds of dollars more than PSEG charges, and it is clearly written out on the bill. I've called and complained twice - only received a $12 credit both times when I've been over charged by hundreds! Not to mention, when you do cancel, it takes about 2 months for the transition and my bill this month is an even higher rate. They should have to warn you what they can go up to, as now I simply can't afford the bill. Customer service doesn't even want to issue me another mere $12 off since this is my 3rd complaint. Completely unethical that this is allowed.
- Mary SBID #fae9f3f09d
- Publicado 02/24/2014
Comentarios
- Palmco SBID #1a7ca07a26
- Publicado 03/06/2014
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Dear Mary,
I am sorry to hear that you are still having issues. At PALMco, quality service is our #1 priority, and we want to make sure that all of your issues get resolved. I would be happy to discuss your bills with you in further detail. Please feel free to give me a call at (877) 726-5862 or email me at [email protected]. Please reference your 2/24/14 Scambook post.
Best,
Resolution Supervisor
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