Corporate Fulfillment Center
Queja 30939 Detalles

Phone solicitor offered an opportunity to lower my credit card interest rates. The sales pitch began .. The charge of $895. would be paid off in the first 2 months through the lower interest rates. blah blah.
I reluctantly authorized the charge. The next step was to send me a package with forms to fill out with all my credit information. The package arrived a week or so later and I called that day to cancel.
They said there would be a refund. I called again a few weeks later again ,they would flag my account for a refund. Another call..more of the same. I then sent a letter detailing the events,no response. This week I called spoke to 3 different people ,the last one saying he had no authorization and his supervisor would return my call when she got off the phone. That was 3 days ago. No return call.