AuraVie.com
Queja 311804 Detalles

  • Fecha cuando ocurrió 03/12/2014
  • Daños Reportados: $17.50
  • Ubicacion van nuys,ca91410

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a "Free Sample" of their skincare product through my Chinese bank. I did the bank's survey and was offered this "Free Sample" among other three offers which I didn't chose. I considered it's a "thank you gift" from the bank. I paid $4.95 for shipping and handling. But after about a month, I was shipped another same package and charged $97.88 on my Mastercard. I contacted this company, a customer service representative told me that I had overlooked their terms. She gave me the website and pointed out to me where the terms were-they were printed on the second page in very small size on the one corner under some logos. I wasn't sure that's the website I ordered the "free sample" from but even it is, the terms are deceptively done. She said they would refund my money after I return the package but they'd charge $17.50 stocking fee. Their business won't go very far if they do it in such a cheeky way.

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Resumen del Perfil de la Empresa

  • AuraVie.com logo

EstadÌsticas de la Empresa

  • Queja Contra AuraVie.com
  • Quejas Presentadas: 775
  • Daños Reportados: $86,077.67
Visite el Perfil de la Empresa Completo

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