RCI RESORT CONDOMINION INTERNATIONAL SUNSHINE HOLIDAYS
Queja 313350 Detalles

A PROMOTIONAL HOLIDAY OFFER POPPED UP ON MY SCREEN OFFERING A HOLIDAY OF 7 DAYS IN ORLANDO,3 DAY CRUISE 4 DAYS IN FLORIDA BEACH, 5 DAYS IN MEXICO AND ONE WEEKS CAR HIRE SO I ANSWERED IT AND SPOKE TO A KERRY BENEER SHE GAVE ME ALL THE INFORMATION WHICH SOUNDED A GREAT OPPORTUNITY FOR THE EQIVELANT OF £544 IN STERLING, SHE SAID I HAD TO PAY THERE AND THEN I SAID I COULD NOT DO THAT UNTILL I FOUND OUT HOW MUCH OUR TRAVEL INSURANCE WOULD COST BECAUSE WE ARE BOTH OVER 75 YEARS OLD AND ALSO IF I HAD ENOUGH MONEY IN THE BANK TO COVER THAT AMOUNT, SHE PERSUADED ME TO PUT DOWN JUST A DEPOSIT OF £151 NOW I WOULD BE ABLE TO RING HER ON THIS NUMBER 0014072603620 AND CANCEL IT IF I FOUND I COULDN'T GET TRAVEL INSURANCE OR DID NOT HAVE ENOUGH FUNDS ETC! I TRIED TO CANCEL THE HOLIDAY NEXT DAY AS INSURANCE COMPANIES WOULDN'T COVER MY PARTNER BECAUSE OF HIS AGE AND IT WOULD COST MY INSURANCE £500 BECAUSE OF A HEALTH PROBLEM I RANG KERRY ON THAT HER NO AND WAS PUT ON TO ANOTHER PERSON CALLED "DAL0RORIS RUSH"I EXPLAINED I WANTED TO CANCEL AND THE REASON WHY SHE PERSUADED ME TO THINK ABOUT IT BECAUSE IT WAS SUCH A GOOD OFFER AND TO TRY OTHER INSURANCE COMPANIES AND ALSO SEE IF I HAD ENOUGH IN MY ACCOUNT THE FOLLOWING MONTH TO COVER THE BALANCE OF £393 AND IF I STILL WANTED TO CANCEL TO RING HER ON THIS NO 0015708253500 AND THERE WOULD BE NO PROBLEM TO CANCEL IT, I RANG THESE NUMBERS THE VERY NEXT DAY SUN 23TH MARCH BECAUSE I HAD FOUND OUT EXACTLY HOW MUCH EVERYTHING WAS ANY THE PROBLEMS I WOULD HAVE BECAUSE OF AGE AND HEALTH PROBLEMS , BUT I CAN NOT GET THROUGH TO ANYONE, MY BANK HAS ALSO INFORMED ME A TOTAL OF £544 HAS BEEN TAKEN FROM MY ACCOUNT AND HAS PUT ME INTO OVER DRAFT I DID NOT CONSENT FOR THE COMPANY TO DO THAT, PLEASE! PLEASE ! CAN YOU HELP ME, AFTER ADDING UP ALL THE EXTRA COSTS I CAN NOT POSSIBLE AFFORD THIS HOLIDAY AND I WAS ASSURED I COULD CANCEL PLEASE! PLEASE ! TELL ME WHERE I GO FROM HERE. THANK YOU