Belle Complex/ Belle Complex cream
Queja 313861 Detalles

This site popped up on the side of Facebook claiming you only had to pay shipping and handling for $7.99 for the Belle complex (15ML) and 7.99 for the Hydradiance. After payment I did not receive an email confirmation or a receipt. I received the 2 "samples " Belle & Hydradriance in Jan. On March 25th I received 1 30ML of the Belle complex which came as a shock because unknown to me I was billed 89$ in Jan, 89$ and 79$ in Feb and 89$ in March for a total of $346. i contacted the company's call centre supposedly in Maine to protest these charges and they mentioned I was supposed to call and cancel and the first order was not a sample.

So here is the scam: They mislead you into providing your credit card details for shipping only. In the fine print it claims you need to call in and cancel, which we found out only after we called in. However because they do not send you a receipt for the 1st order you have no clue you will continue to be billed and you don't have a contact information until you receive your credit card statements.

After doing extensive research the company is registered in the UK and has several other websites with the same scam. They do this in order to avoid detection in the event 1 site has a lot of complaints, they close down the site with a lot of complaints and continue. They also claim to be registered in the state on AZ under " Western Gold Media, LLC " but as of March 26th 2014 there is no such registration with the Arizona corporate commission.
The UK companies are MOUNTAIN VOICE MEDIA LTD.
with Robert Bedford & Michael Vansteenkiste as its directors.

Robert Bedford has sat as director on 29 different companies and resigned after a few weeks as director sometimes a few days, here is the link
http://www.companiesintheuk.co.uk/director/9640357/robert-bedford



Here is what you need to do to get "all "your money back, they are banking on the fact that you don't.

1.File a complaint with Consumer protection http://www.usa.gov/topics/consumer.shtml

2.File a complaint with the Attorney general of Florida
http://myfloridalegal.com/contact.nsf/contact?Open&Section=Citizen_Services

Their address in Florida is: 3859 Van Dyke rd suite 1001 Lutz
FL 33558

3.File a complaint with Arizona Attorney general
https://www.azag.gov/complaints/consumer

Their address is
Western Gold Media, LLC
550 W. Baseline Road
Suite 102-350
Mesa, AZ 85210

This company in AZ is non existent.

Last but not least file a complaint with the FBI
http://www.ic3.gov/default.aspx

IF you need further assistance email me at [email protected]