AJ Richies
Queja 316020 Detalles

Placed a camera order online and received an email asking me to call their customer service to verify my order. Called and verified $249.00 order and was told that the camera didn't include a battery and they would sell me a high capacity battery for $89.00. I thought that was high but agreed. When camera arrived the battery was 'included' in the accessories box and no 'special' battery was included plus was charged an extra $100.00. I realized that I was lied to by the sales person and demanded my $100.00 back. Their customer service called and tried to justify the 'extra' charge for the battery by telling me that the camera was an international configuration and didn't include the battery. They said I could return the camera along with a $35.00 money order plus they would subtract shipping costs both ways of $19.00 each way. That's a $75 charge for a $100 discrepancy! I'll never buy from them again and save yourself grief by staying away.