Prison Call Solutions
Queja 316104 Detalles

Signed up for service, never received a call, so I wanted to close the accout. Called 1-888-286-6115 & 1-888-816-1652 both numbers rang for a long period of time then leave a message occurred. Left numerious messages and no one ever called back. Emailed their customer care and not response. Unable to access account on line to cancel because you need a password which you have to call their cusotmer care line to get. Finally emailed the person who emailed me the first payment information and amazing the emailed me right back and stated ok your account is cancelled. At this point is did not believe it so I asked for a password to verify, He stated I needed to contact customer care which no one ever answers. After numerious emails back and forth, then he stated "don't you trust me", I realized how fraudulant the company was. About an hour later a new charge came thru for $75 which was not authorized. I have contact me credit charge company to closed the account plus disputed the charge.