PPF Shipping Ltd. P.O.Box 13511 EH9 7YH
Queja 317167 Detalles
- Fecha cuando ocurrió 04/21/2014
- Daños Reportados: $170.00
- Ubicacion UK
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered Green Coffee and Keytone in February and paid the shipping price only. I cancelled and returned them within the cancellation period and sent them recorded delivery as per conversation with company. I thought that it was over, didn't realise that they had taken £170 from my credit card in March. I got another supply of the pills on Saturday and saw they had charged my credit card £170. I rang them and they said they could refund the money from April but not from March. I have just argued with them but they are adamant that they are not refunding the money from March because when I cancelled the agreement in February I didnt ring them with the tracking number for the returned parcel. I wasn't told I had to do this but they are saying that I was told. When I argued that I had checked the tracking number online and saw that it had been received and signed by their company, they basically said tough, I didnt supply them with the tracking number so I can't have my money back - he actually said 'you didn't ring us to let us know that we had received the parcel!!!!!' What?? you have signed for it, of course you have received it! Unbelievable! so I am still £170 down because I didn't do something I didn't know I was supposed to do!
- Dympna SBID #90cd959d78
- Publicado 04/21/2014
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- Queja Contra PPF Shipping Ltd. P.O.Box 13511 EH9 7YH
- Quejas Presentadas: 93
- Daños Reportados: $95,714.87
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