HotelSavings.Com
Queja 318520 Detalles

  • Fecha cuando ocurrió 05/02/2014
  • Daños Reportados: $304.77
  • Ubicacion http://www.hotelsavings.com

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I googled Embassy Suites and was attempting to make a reservation. Thought I was on the the company's websit booked the rooms and night I wanted. Get an email from hotelsaving.com saying my reservation was paid for. Really wasn't happy about that but wanted the room for that night. Was sent in the confirmation email a link if I needed to change my reservation. Atttempted to change the reservation and accideentally cancelled it. Received a cancellation email stating that if this was done in error to call them. Called to try to change it spoke with Kathy and she told me that I could not reinstate my reservation and was not entitled to any of my money. Asked to speak with a manger and was told to hold then came on and said that they would call me back. Never got a return call. Filed a complaint on their website and never got a response. Called the hotel and they said since they sell the rooms to the company they can not do anything about it.

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Resumen del Perfil de la Empresa

  • HotelSavings.Com logo

EstadÌsticas de la Empresa

  • Queja Contra HotelSavings.Com
  • Quejas Presentadas: 9
  • Daños Reportados: $2,172.99
Visite el Perfil de la Empresa Completo

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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.