Bob's Discount Furniture
Queja 31894 Detalles
- Fecha cuando ocurrió 08/29/2013
- Daños Reportados: $1,299.00
- !
The complaint is against an online dating profile
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International boundaries
Back on Aug 29, I purchased a couch at Bob's and charged it on my VISA card. 2 hours later the same day, I went back to Bob's decided to purchase a matching chair. Since the total of the two items was over $1400, I qualified for a no interest Bob's account for a year. A CREDIT of $1,299.39 was issued to my VISA and a total of $2,132.80 was charged to the Bob's account. A receipt for the transaction was given to me. The problem: The credit was NEVER processed so it stayed on my VISA - with interest. I have called BOB's repeatedly, and they say that YES, they screwed up and did not process the credit. However, since the furniture is delivered, there is nothing they can do. I contacted CITIBANK (where my VISA account is with) and they said there is nothing they can do.
I purchased this furniture, agreed to pay $2132.80 over a year with no interest, but this is not what I got. I have the receipt. Bob's has admitted they screwed up but are completely unwilling to process the credit to my VISA. HELP PLEASE!
- bfarrell SBID #a97a9247f9
- Publicado 11/03/2013
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- Queja Contra Bob's Discount Furniture
- Quejas Presentadas: 14
- Daños Reportados: $14,640.70
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