Vacations Gateway
Queja 319614 Detalles
- Fecha cuando ocurrió 05/01/2014
- Daños Reportados: $126.00
- Ubicacion Vacations Gateway A-94/10 Sector - 58 , Noida - 201301 India
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I booked a travel voucher and Vacations Gateway mentioned in the call that they will send the Gift (Laptop) and Reebok bag along with the welcome kit but now refused to do so and even not refunding the money Back. Whenever I call them, out of 20 calls, I'm able to reach them barely once. Now a new person has come and saying different story.
Not only this when I realized that now the only way for me is to use the Vacations. Some how I need to use their Vacations benefits, so I send them the Request Form, now it has been more than 12 days and there is no response from them, not even the confirmation of the receipt of my request. Now they have completely stopped responding to me. Could you please suggest what I can do to get my money back.
This is quite Frustrating.
Thanks for your help.
Regards.
V
- Vijay SBID #0827b190cc
- Publicado 05/13/2014
Comentarios
- Vacations SBID #a23912bf97
- Publicado 05/20/2014
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Dear Sir,
We are sorry to read about the issue. We would request you to kindly mention your booking id, transaction id and any other info regarding to your complaint. Keep detailed records of mails, names, times and dates relating to your complaint. Any genuine complaints we receive are treated seriously and investigated immediately. You can also Share your contact details and related info at http://goo.gl/RVgDCo listening for our team to get in touch with you.
Assuring you best of our services.
Please call our Customer Services Team on:
Support No: +91 120 6521232, +91 120 6521233
Email us at: [email protected]
Regards
Vacations Gateway Team -
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- Quejas Presentadas: 90
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