ultragreencoffeecleanse.com
Queja 321027 Detalles

DO NOT USE THIS PRODUCT OR TRIAL. I repeat DO NOT!!!!!!! I tried canceling on the day they told me to call and they told me I had to call by the day before, not what they said! So I told them cancel everything now I don’t want any more of your product as it does not work and the product is junk. Site says you get a trial and then you will be charged for the next bottle that comes. Well when they charged my account they said the $80 is for the bottle I already had for the trial!!!! They would only offer me 30% back for a refund, I asked them can I not just mail you back the product and they told me No! They completely lied as their terms and conditions clearly state that you may return the bottle or whatever product was left for a full guaranteed refund!!!! Gauranteed my a**!!!! Complete dishonest money-making scheme. They only wanted to go around and round reading their manuscripts on the benefits and how it’s such a great product rather than letting me talk to a supervisor like I only asked about 30 times, every time is asked they said we don’t have them available to speak to you! Are you freakin kidding me! Complete lies over and over, worst customer service ever. On the other point they said I needed to call in by Sunday to cancel, I told him well according to your emails and website you are not open on Sunday, there are no Sunday hours listed. His response was well it doesn’t say specifically that we are closed either, someone would have been here to take your call. If you are open on Sunday then put that you have customer service hours on Sunday on your site! Again another lie! Extremely untrustworthy/dishonest company!!!!!! They will do/say anything just to get you off the phone, I am a very polite person and know that screaming and yelling gets you no where when talking to customer service, well peeps, politeness gets you no where here. Worst customer service if have ever dealt with!