CustomerCarePage.com
Queja 327076 Detalles

AFTER A PURCHAED WAS REJECTED ON MY DREDIT CARD; i CONTACTED MY CARD COMPANY AND IMFORMEED THAT A CHARGE HAD BEEN MADE ON MY CARD THAT I DID NOT AUTHORIZE. MY CARD COMPANY CANCELLED MY DREDIT CARD AND ISSUED ANOTHER ONE AND TOLD ME THEY WOULD INVESTIGATE THE CHARGE BUT COULD NOT TELL ME HOW MY CARD COMPROMISED. THEY DID GIVE ME THE EMAIL ADDRESS TO THE COMPANY THAT POSTED THE CHARGE WHICH WAS CUSTOMER CARE PAGE.COM (CSVENTURES). i HAVE ONLY USED THIS CREDIT CARD TO PURCHASE GRASSOLOGY SEEDS AND AN ANKLE BRACE FROM DREAM PRODUCTS IN THE LAST SEVERAL MONTHS. MY CREDIT CARD COMPANY COULD NOT TELL ME IF ONE OF THESE COMPANIES OR SOMEONE WITHIN THE COMPANIES ILLEGALLY USED MY CREDIT CARD INFORMATION
i CONTAACTED CUSTOMERCAREPAGE.COM, THE REP THERE TOLD ME THAT THE PURCHASE WAS MADE ONLLINE USING AN EMAIL ADDRESS THAT WAS NOT MINE OR ONE THAT I WAS FAMILIAR WITH I HAVE NEVER PURCHASED ANYTHING ONLINE WITH THIS CREDIT CARD. THE TWO PURCHES I MADE WERE DONE BY PHONE. I AM CONFUSED AS TO HOW MY CREDIT CARD INFORMATION CAN BE USED IN THIS MANNER. CAN SOMEONE PLEASE ANSWER THAT QUESTION FOR ME? AGAIN I HAVE NEVER PURCHASED ANYTHING ONLINE WITH WITH THIS CREDIT CARD.