alcatrazislandtickets.com
Queja 330434 Detalles

  • Fecha cuando ocurrió 09/09/2014
  • Daños Reportados: $36.00
  • Ubicacion Austin, TX

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Although this site looks official, and they seem to be safe as far as using your credit card, it just buys tickets from the actual Alcatraz Cruises and adds a booking fee. When you purchase the normal day tour tickets, you are charged $30 for the cost of the ticket plus $8 per ticket that they pocket. If you buy direct from alcatrazcruises.com, there is no "booking fee". Also, the tickets from alcatrazcruises.com are entirely refundable (as long as you cancel early), whereas alcatrazislandtickets.com refuses to refund their booking fee.

So in my case not only did they charge me $8 for each of the four tickets I purchased, but when I asked about refunding the $8 booking fee for the ticket that was cancelled they refused. I gave them the chance to do the decent thing and only asked for the refund on that one ticket, but that was not something they were willing to do.

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Resumen del Perfil de la Empresa

  • alcatrazislandtickets.com logo

EstadÌsticas de la Empresa

  • Queja Contra alcatrazislandtickets.com
  • Quejas Presentadas: 1
  • Daños Reportados: $36.00
Visite el Perfil de la Empresa Completo

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