Bank of America Privacy Source
Queja 33448 Detalles

  • Fecha cuando ocurrió 10/31/2013
  • Daños Reportados: $1,500.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

$707.75 was debited from my account. I have no idea who they are and the reason for the debit. I called the bank and they told me to fax a letter explaining my problem. I do so. I heard nothing so a couple days later I called to see what was the hold up and why the money had not been credited back to my account. They said I had to file a dispute form. I found on the internet and faxed it to them. I still have not heard anything, and no can tell me anything. Mean while over draft charges are accumulating. This is a business account and I am not able to pay this. There are automatic debits that come out and still coming out after I told them to put a hold on my account. I am at risk of losing my business.

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Comentarios

  • hilda
  • hilda SBID #708f94ee13
  • Publicado 02/17/2014
  • Hang in there. This happened to me for the sum of 2000.00. It took about 2mos. in order for me to get my money credited to my acc., I kept calling their 100# til I was blessed with a truly customer service rep. that credited my acc. right away. BofA have very few good CS Reps. Good Luck to you...
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EstadÌsticas de la Empresa

  • Queja Contra Bank of America
  • Quejas Presentadas: 102
  • Daños Reportados: $6,149,996.89
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