Softbuy
Queja 337486 Detalles

  • Fecha cuando ocurrió 02/18/2015
  • Daños Reportados: $200.00
  • Ubicacion Indeterminate

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Shopping for a lower-priced (legitimate) copy of AutoCAD LT 2014 for home/personal use, I found through Bing a company calling itself "Software Store." The version of AutoCAD LT they offer is a download version, which they claim is "OEM" software. They take your credit card information, which authorizes you to dwnload a .EXE installation file, plus an activation file.

The download worked, but the installation file won't run. It hangs up my computer so badly that it takes a reboot to get out of the cycle.

The company's web site promises 24/7 customer support, with an image of an operator wearing a headset -- which to me implies telephone support. However, the only contact information provided is an on-line form to submit an inquiry to generate a help desk ticket. My first "help" response simply repeated the instructions I have in front of me, and ended by stating that their work hours are 2am to 10am, GMT. (That's 9pm to 5am in the eastern U.S., where I live).

The company's web site doesn't mention "software" or "store." The URL is "www.authorizationpark.com" The invoice I printed at the end of the purchase process is headed "Soft Buy LLC". It appears that this is a "name du jour" company, selling pirated software and only pretending to offer support. I'm pretty sure I've lost $200, unless my bank will reverse the charge.

Do not do business with "Software Store," "Soft Buy LLC," or "www.authorizationpark.com".

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra Softbuy
  • Quejas Presentadas: 3
  • Daños Reportados: $619.99
Visite el Perfil de la Empresa Completo

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