NMX*High Income Factor And NMX*Ultimate Wealth
Queja 342855 Detalles

I am fully aware that I subscribe to one of their services. Last May 2015, I cancelled Ultimate Wealth Report. I seldom read the email. Today, my wife noticed in our credit card statement that an amount $97 was charged in our credit card. Vendor is High Income Factor. I called High Income and reasoned out that I cancelled it last May. The lady explained to me that I have 2 subscriptions. One from Ultimate Wealth, second is High Income. I explained that I am not aware that I have 2 subscriptions. As far as I know of, I only have one which I already cancelled month ago.

I checked my email. Last Sept 5, 2015, they sent me an email informing me that my subscription to High Income will be renewed if I will not respond within 30 days. I said, today is only Sept 21. 16 days only. below the 30 days . How come they already charged my credit? The lady explained that while the email mentioned 30 days, but it is not always like that. I voiced out that I do not appreciate their misrepresentation. I emphasized to the rep that I am not mad at her but disappointed on how they company is doing their business.

In fairness, the rep said that I will get a refund in 60 days. Let us see if they will hold their words.