Ronald D. Luke,DDS
Queja 35219 Detalles

Saw Dentist for cleaning &exam on 2/07/2011. Was given a plan of treatment for a filling & a crown. Was charged $296 for cleaning & exam. The proposed cost for treatment was 1,660.00. I have dental insurance with United Health Care. I had contacted them before I went for the cleaning. They confirmed I would only have to pay $40.00 for the exam & cleaning.
I have a copy of the proposed treatment plan with ahandwritten note from the assistant offering to send a predetermination of benefits from my insurance company. She called to tell me she had contacted them & that they would pay Half of the cost of $1,660 or 830.
I agreed to the treatment. My half of the costs were to be paid up front before treatment, which I did. I have proof of payment. The treatment was done. It was most unsatisfactory. I still have pain which I did not have before. The color of the crown and filling do not match my teeth. They are grey compared with my teeth. They then told me the insurance wouldn,t cover any of the treatment . I was billed for an additional$1,126.00. I checked with my ins. co.. They said that no claim had been submitted, either for the exam & cleaning or the treatment. They also said my plan does not cover crowns and fillings but does cover cleaning & exams.
The Ronald Luke Dentistry is now billing me for $680.59, which they have turned over to a Collection Agency, which is harrassing me with daily phone calls.
This has been the worst experience I have ever had with a dentist or health professional. I would never had agreed to the treatment if I had known the cost of it or the results.