sitgreaves
Queja 354558 Detalles

WE HAD TO SIGN ON WITH SITGREAVES WATER COMPANY LAST YEAR IN OCT. OF 2015. WE WAS TOLD, IN ORDER TO GET SERVICE, WE HAVE TO PUT A DEPOSIT DOWN OF 50.00 DOLLARS WHAT WILL BE RETURNED IN OCT. OF 2016. WE WAS TOLD ALL THE CUSTOMERS HAVE TO PAY A DEPOSIT. SO WE DID.STARTET AREADY IN THE FIRST MONTH. WE GET A BILL WITH A PAST DUE NOTICE. HAVE NOT EVEB BEEN HERE FOR A MONTH. CALLED TO SOLVE THE PROBLEM. SHE WOULD NOT RETURN OUR CALL. AFTER MY HUSBAND LEFT A MESSAGE ON THEMS PHONE, SAYING HE WILL GO TO A LAWYER, WE GOT REAL FAST A RESPONSE FROM THEM. TELLING US, WE DONT HAVE A PAST BALANCE. A COUPLE OF MONTHS LATER, WE GET A LATE FEE ON OUR BILL. TRY TO CALL THEM TO ASK WHY WE HAVE A LATE FEE. SINCE MY HUSBAND TOOK IT DIRECT TO HER DOOR. SHE WOULD NOT CALL US BACK. ONE MONTH LATER, SHE WROTE 20.00 DOLLARS MOR ON THE DEPOSIT SLIP. MY CHECK SHOWED 42.73 AND SHE WROTE 62.73. AGAIN, I TRY TO CALL HER. NO RESPONSE. NOW SHE WILL NOT CALL ME BACK ABOUT THE DEPOSIT. PLEASE HELP, WHAT CAN I DO? IS WELL WATER SO IT IS A PRIVAT COMPANY. BUT THIS IS THE ONLY COMPANY WE CAN GET WATER FROM. NO MATTER WHAT WE TRY, SHE WILL NOT CALL US BACK. I LEFT A MESSAGE, TELLING HER, I WILL GO TO ATTORNEY GENARAL. STILL NO RESPONSE. PLEASE HELP. SORRY IF I MADE SOME MISTAKES. BUT I'M GERMAN. [email protected]