T Mobile
Queja 36169 Detalles
- Fecha cuando ocurrió 11/16/2013
- Daños Reportados: $123.53
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I switched providers on September 15 from T-Mobile to ATT. After that time, I got a bill for the entire month of service even though I had cancelled my account and had stopped service. I called T-Mobile about this and they said that I was right; that my phone was switched on 9/15, and that I owed $9.99 for the service until my phone was switched. I paid the $9.99.
Last night I opened a bill from T-Mobile for $123.53. When I called, they said that the bill was for the second line on my account that was never shut off. I explained that that line had not been used for 7 months and that I had called to get the amount due for my final bill with T-Mobile - $9.99 - and that I had paid that amount.
The representatives were not helpful. They were unapologetic for T-Mobile's mistake, and they would not cancel the bill.
- Constance SBID #2dc5c7302a
- Publicado 11/16/2013
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