kannaconnection.ca
Queja 367890 Detalles

I purchased a backpack via site kannaconnection.ca This site was mascarading as a canadian one. So I was sure that I was buying a genuine item. But when my card was charged, I saw that the currency was Chinese. First four days there was no reply from the seller.
On day five he or she sent me the tracking number and in a week I recieved the parcel. But when I opened the package I saw that instead of the backpack I've paid for 75 euros (including the delivery fee), I recieved a small pink bag of lowest quality. There was the price stated on the parcel - 30 usd.
So I immediately sent the item back and on top of 75 euro I had paid, I paid 9 euro more for the returning shipment. After that I contacted the seller via email, sent him the photos, the tracking number and the postal bills, asking for the refund.
After several days I recieved the answer. The seller admitted his mistake and suggested me to keep that bag or try to resell it and he would make the refund of 15 euro!
That solution did not work for me in the least.
We're exchanging letters from August 17, but the seller refuses to refund the full sum of my money without any explanations.