UniBlue
Queja 3928 Detalles
- Fecha cuando ocurrió 06/13/2013
- Daños Reportados: $39.95
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
This charge appeared on our credit card account and we have no knowledge of who or what they do. Please correct this and return the money to our account.
Comentarios
- Uniblue SBID #d2636e7044
- Publicado 10/02/2013
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Hi William,
I’d like to help you solve this misunderstanding. It sounds like your credit card was re-charged because your one year subscription for your product updates/upgrades had expired and your order was set on automatic renewal. Before the renewal charge is applied we notify our clients several times by email. I regret that you missed our notifications. We require further information to locate your order details and confirm the above. We can then solve this for you as soon as possible. Could you kindly submit a refund request here. http://www.uniblue.com/support/chargedispute/
Thank you.
Keith, Customer Relations Team
Uniblue - http://www.uniblue.com/
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- Queja Contra UniBlue
- Quejas Presentadas: 159
- Daños Reportados: $76,554.91
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.