iLender.net
Queja 42058 Detalles

This company credited $0.05 to my account on 11/21/11 and then issued two debits the same day for $0.01. I called the number associated with the activity and was informed this was for a "loan" and that they were verifying my account and the money would be deposited within the next 30 days. I informed the rep that I did not apply for this loan and did not want them to deposit anything in my account. Today 11/30/11 I saw a debit on my account for $30 from the same company. After 3 attempts I finally was connected with a very rude rep who told me my money would be refunded within the next 3-4 days. I asked to speak to someone over him and was connected to any even more rude rep who told me 3-7 days. I contacted my bank and they told me the best thing to do is cancel my debit card and have a new one reissued. Why should I have to go through this when I specifically asked to have the acitivity stopped on 11/21. This "company" or whatever it is is a total ripoff. They cannot produce documents where I authorized them to perform any kind of activity with my account.