airmaxselling.co.uk and sitecomplaint.com
Queja 45326 Detalles

I ordered some trainers for my boyfriend from airmaxselling.co.uk.
I put my laptop down. around 2 hours later I realised I hadn't selected a size. I checked my order, and realised I had ordered a size 9, but needed a size 11. I went to the site and emailed them asking them to change this before it is shipped out. I then didn't hear anything all evening. I checked it in the morning and still hadn't received a reply. I sent another mail requesting the change of reply, not even 24 hours after I had ordered it. I FINALLY received a response on 07/12/2011 from a very poor english speaking person from the site advising " "Dear There,

Wish you have a wonderful day.

I am so sorry to tell you that we can not received you last email. We have shipped the item to you, the tracking number is "blank", you can track on http://www.ems.com.cn/english-main.jsp. It is too late to exchange it. Thanks.

Any questions, please feel free to contact us.

Sincerely
SaleTeam"

I then tried to email sitecomplaint.com, filled out everything, went to press send, and a message came up advising "sorry, please send complaints to [email protected]" so i typed this into my web search bar, google, everything, and it is saying it doesn't exist.
The trainers haven't come yet, I am really stressed with all of this because it is a present for my boyfriend for christmas, and I have been conned out of xmas money. I am yet to get in touch with my bank, but until I have sent it back I assume they won't do anything either. Worth a shot though. If anyone has any help, much appreciated.