Revitalize Health And Beauty
Queja 45399 Detalles
- Fecha cuando ocurrió 12/05/2013
- Daños Reportados: $80.54
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Got cheap samples sent last month, then charged my debit card for two further shipments of the 2 different products.
- Anonymous SBID #26be93b518
- Publicado 12/08/2013
Comentarios
- Kate SBID #fd294734c9
- Publicado 01/08/2014
- I had the same problem but since got their phone no. (0808) 168 3684 (according to BT this is a free phone no) and have since called them. Spoke to a lady named Kim who was helpful. Told me the t & c's of the trial are that they send you out more product charging in advance. Asked why they had charged twice but sent no product. Was then told that the product had been despatched and should arrive shortly. I advised her that I wished to cancel and wanted a full refund of £251.90 as I would still pay the £2.95 charge for the sample. She tried to negotiate some free product and they keep my money which would then not be "FREE", then she tried to get me to agree to a 50% refund but I stood my ground and told her I wanted a full refund and I would return the product. She then agreed and I was given the address details to return product to once it arrives and I had then to phone her with the tracking no. and once the products were returned I will be given my full refund which i'm happy to say
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