Eyepothesis
Queja 47032 Detalles

I placed an order for a free trial of this product. I never received any type of trial. They initially charged my card $4.90 in two separate transactions of $1.03 and $3.87 on 11/29/11 which I assumed was for shipping my trial. Never received a trial.
Then, I called their office and their automated service conveniently told me my account had been cancelled on 12/7/11. I called after hours so I assumed that I didn't need to do anything else, however on that same day my card was charged $78.41. When I reviewed my statement today, I called to cancel again, I spoke with someone and explained that I never received a sample, therefore I no longer want the item, which is still at the post office. I told the supervisor that the item is unopened and still in its delivery package, I would like to just mark as returned so that I can get a refund.
She absolutely refused, even though I explained to her that I never got to "sample" the product in the very short 5 DAY trial period. She would not budge, I have never done business with any legitimate company like this. I would very much like my money back. Thank you for your time.