CanvasDiscount.com / BestCanvas.com
Queja 47303 Detalles
- Fecha cuando ocurrió 11/30/2013
- Daños Reportados: $70.46
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered my canvas on November 30, 2011 and haven't receive it yet. I received an email a few days after i placed my order stating they had high demands and would be shipping by product by December 7th, 2011. I tried calling the number they gave and no one answered. I also tried emailing to see what the status of my order was and got nothing. So i have lost money and still have no canvas to show for it.
- LostCanvas SBID #8c2a51d098
- Publicado 12/14/2013
Comentarios
- Rachel-Bestcanvas SBID #f9167b52a2
- Publicado 08/17/2014
- Dear Customer, Thank you for your response. We are sorry that your order was not delivered to you in a timely manner. We are proud to say that we are now shipping out all orders within 24 hours. Rest assured our support team is working diligently to handle all requests. In the past there has been periods of high volume where we may not have responded quickly, but today we have a strong team in place and lower call and email volumes.If you send an email to me at [email protected], I would like to get a better understanding of what happened and see if we can find a solution. Thank you for your cooperation!
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- Rachel-Bestcanvas SBID #f9167b52a2
- Publicado 08/17/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
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