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I rec'd an e-mail with a link that led me to the web site. I followed along read the info and decided to sign-up. i was accepted and printed out the summary of my order and excitedly went to the web site to start the program. After log-in i was prompted to register for phone supportw/ a special business coach @ 18662444755-all operators were busy. logged off went back a couple days later- same prompt but different # 1866376 9043. This time a recorded message: No one available to take your call...press 2 for clt relations/ finance-accounting dept press 4etc. Press ) to speak to the operator and leave message. I left messages and no one has called me back.