Kelly-Mall.info
Queja 48943 Detalles

I ordered a pair if Type Z Mallory boots on Nov 26, 2011. I received a confirmation number and paid via PayPal. I had not received a shipment notification and could not get a response via email. I filed a complaint with PayPal, who advised me that the person named in thr email below had shown proof that my boots had been shipped. It is almost a month later and still no boots.
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Dear Richard Lunn,

PayPal has concluded our investigation into your claim.


Seller's Name: meilan yu
Seller's Email: [email protected]
Seller's Transaction ID: 7X235242YL269942N

Transaction Date: Nov 26, 2011
Transaction Amount: -$48.97 USD
Your Transaction ID: 8A477271GD690030V
Case Number: PP-001-588-096-498

Buyer's Transaction ID: 8A477271GD690030V



In response to your claim, the seller has provided proof of shipment
indicating that the item was shipped to you. Because the seller was able to
provide proof of shipment, we cannot reverse this transaction or issue a
refund. We encourage you to continue to work directly with the seller to
amicably resolve this matter.

PayPal does not tolerate fraud or illegal activities. Your complaint has
been noted in the record of the PayPal user you reported. If we find this
user has violated our policies, we will investigate and take appropriate
action. If this occurs, you may be contacted in the future about the status
of this complaint.

To make sure future transactions proceed smoothly, we suggest you visit the
PayPal site and click the Security Center link located at the top of any
page. There you will find tips on how to avoid fraudulent sellers in the
"Fraud Prevention Tips for Buyers" section.

Sincerely,
PayPal

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