BrainHost.com
Queja 54632 Detalles

  • Fecha cuando ocurrió 07/10/2013
  • Daños Reportados: $275.60
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I Purchased a website and upgrades from Brain-host and was misled with all the lies about what I was to receive and how easy it was to use. I was told it was just a few clicks and I would have a great money-making website/blog- and because I was buying all the upgrades it would be super easy etc,
I am paid up until 2013 for my hosting and until the 17 January for the Platinum package, However I received an email this morning telling me my site has been taken down because they were unable to charge my credit card for future use of the extras.

I was emailed with a list of the upgrades when I first paid, However after checking on some of these so called upgrades I found that many some were non-existent and or not supplied, This an exert of their email

Here’s what’s Supposed to be included:

·Spam Assassin – Protect your site and email accounts from unwanted spam.

·Advanced Stats – Get detailed stats about your site in easy-to-use graphs and charts.

·Brain Host Directory – Get listed in our directory and reach thousands of potential customers.

·Search Engine Submission – Instant and automatic submission of your site to hundreds of search engines.

·Daily Backup – Automatic backup of your site every day.

·Priority Support – Receive answers to your support emails within 30 minutes or less.

·Improve Your SEO – A full suite of easy-to-use SEO tools and software to help improve your search engine rankings.

·Shell Access – Get command line access to your web server.

·Private SSL – Enhanced security features for you and your visitors.

·Dedicated IP – Your own unique IP address for your website.

·Advanced Security – Help protect your site from identity theft, fraud, spyware, spam, and online scams.

If you were to purchase all of these upgrades separately, you’d pay $725, but you can get the Platinum Package right now we’re offering all of this for only $197/year. That’s a savings of $528!

To skyrocket your website to the next level be sure to grab the Platinum Package today!


So allow me to explain some of these so called extra's,LIES

I was never included in the Brain-host directory or any directory they are related too-

My site was never submitted to any website submission sites by Brain-host-

The full set of SEO tools they advertised are not included without paying more money-

The supposed Dedicated IP was never the same IP for my site-

The automatic daily backup of my site never occurred at all-

24 Hr / 30 Min response Priority Support was most of the time 4- 48 hours,

I wasn't informed that the Platinum Package payment was to be for only 6 month's and not the 12 months as advertised until just a few days ago, That is another $53.70 thank-you.

I have had my site monitored by several different monitoring services and the average time down is 9.13 Hrs per week, So Brain-host told me it must be my browser, ??

These are- just to name a few of the under-handed false advertising brain-host led me to believe, I did my best to patient with them and exhausted all my resources with these crooks, I have spent months and countless 100's of Hour's on trying to make this work,

All for nothing.



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EstadÌsticas de la Empresa

  • Queja Contra BrainHost.com
  • Quejas Presentadas: 168
  • Daños Reportados: $671,685.64
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