BidRack
Queja 553 Detalles

I registered in a website called nomorerack, and I automatically was being signed up with Bidrack. I received bidrack email one day, to say I was awarded free bids, so I logged in to see what happened. What happened was that I was being charged for 60 dollars once I logged in, without any notice that I was purchasing anything. And I write to bidrack, their answer was:

A customer support staff member has replied to your support request, #351634 with the following response:

Hello,


Thanks for reaching out to us. I do apologize for any confusion. When you are registering for the site it shows on the left site of the screen where you enter your credit card information that you are purchasing a bid pack for $60. This does come with our win guarantee and you have a chance to win great items at a fraction of the retail price. Any other questions or concerns please feel free to contact us.


Best Regards,
BidRack Customer Care


And I replied to say I am sure I did not see anything when I logged in. They answered :

A customer support staff member has replied to your support request, #351634 with the following response:

Hello,


Thanks for reaching out to us, We do value you as a customer. Please keep in mind there are many items that can be won at a fraction of the retail price. You also have the win guarantee so if you use all the bids and do not win an auction, You can have all the bids back. Any other questions or concerns please feel free to contact us.


Best Regards,
BidRack Customer Care


So that's it. The bidrack register company address in Canada. Which is apparently a scam.