Loan-Options.net
Queja 55818 Detalles
- Fecha cuando ocurrió 01/06/2014
- Daños Reportados: $58.45
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i went on to the web site to look at loans options and they asked for my bank deatails to do so, i didnt want a loan so i left the web site and today i went to look at my bank account and found that they have taken the last of what i had in my account leaving me with no money whatsoever i tried to contact them to avail this leaves me with no money and i am 5 mth pregnant and have a small 2 year old how can they justify this as a didn't recieve any loan and did not want one ?
- karenh80 SBID #761870aecf
- Publicado 01/07/2014
Comentarios
- Tom SBID #84c2641d24
- Publicado 03/08/2013
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"Hi, my name is Tom Davies.
I am a senior manager within the customer care department at Loan Options. I am sorry to see that you have had some issues contacting us to discuss your membership.
Although we do strive to exhaust all possible options first to find you the best possible financial solutions, we do have a refund policy in place for any customers who wish to cancel their membership, if they feel the service they signed up is not for them.
Myself and my team are available to speak to between 8am and 8pm Monday to Friday and Saturday 9am – 12noon on our local rate number 01656 672 699 or alternatively drop us an email with your details [email protected]
We have a team of highly trained advisors waiting to take your call or email and discuss any aspect of your membership."
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