Women's Health Magazine - African Mango Diet
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Hello

I accessed a site on facebook advertising the African Mango Diet and products OrganaSlim and OrganaCleanse for a 30 day free trial. I decided to go ahead with the free trial (just pay postage) on 19 Dec 2011 and was advised the products would be delivered by 23 Dec 2011. To date, nothing has arrived but my credit card has subsequently been debited on 4 Jan 2012 with $93.09 plus $2.79 foreign transaction fee. On 6 Jan, I then sent a comment on their page requesting refund of the money (which has now been closed due to spam!) and the email below to the Women's Health magazine associated with the site and have not received a response:

TO: "[email protected]
I ordered the free trial of the African Mango Diet as advertised on
facebook (using your magazine to promote it) on 19 December 2011 and was advised on line that the product would arrive on 23 December 2011. To date, 6 January 2012 nothing has arrived. On 4 January 2012, $93.09 (plus $2.79 foreign transaction fee) was debited from my credit card. This payment was NEVER authorised by me for products I have not received for any free trial. It would be very much appreciated if you would credit the amount of $106.68 back to my credit card (total of amounts debited on 19 December 2011 and 4 January 2012. Thank you. Lynda"

On checking my credit card account this evening 8 Jan 2012, I note that a further $83.25 (plus $2.50 foreign transaction fee) was debited to my account on 6 Jan 2012 making a total amount debited of $192.43.

This was supposed to be a free trial and I have now been debited $192.43 for a product I have not received and now do not want. The site stated a 100% money back guarantee. I want a full refund of all monies debited to my account.

Any help you can give me very much appreciated. The transactions on my credit card listed below:
6 Jan 2012 FOREIGN TRANSACTION FEE 2.50
6 Jan 2012 05/01/12 85.35 USD
0.00
6 Jan 2012 advmetabill8552562876 8552562876 GB 83.25
4 Jan 2012 FOREIGN TRANSACTION FEE 2.79
4 Jan 2012 03/01/12 95.40 USD
0.00
4 Jan 2012 extmangobill8885920238 8885920238 GB 93.09

19 Dec 2011 FOREIGN TRANSACTION FEE 0.16
19 Dec 2011 17/12/11 5.31 USD
0.00
19 Dec 2011 advmetabill8552562876 8552562876 GB 5.34
19 Dec 2011 FOREIGN TRANSACTION FEE 0.16
19 Dec 2011 17/12/11 5.31 USD
0.00
19 Dec 2011 extmangobill8885920238 8885920238 GB 5.34

Cheers Lynda