BidRack
Queja 56390 Detalles

they owe me 13 items, but there site is down and I only have the emails that we send back and forth about me asking for them to send me my items. They kept telling me that they where looking into it, then they would tell me stuff like this - Dear Valued Customer,

We sincerely apologize for the delay in our shipment; however, due to escalated demand of our product we have experienced a slight backlog. Rest assured, we have amended the shipment problem and are working for an expedited delivery to your residence.

We hope you have enjoyed participating in our auctions, please write back if you have any other questions or concerns.

Always here to help,
Bidrack Customer Care

or

A customer support staff member has replied to your support request, #311677 with the following response:

Hi Valued Customer

I apologize for the hassle and would be more than happy to assist you.

We will definitely let the upper management know of your concern and have it resolved as soon as possible.

Thanks for your time and patience.


Customer Care Team.