American Greetings Services
Queja 58119 Detalles
- Fecha cuando ocurrió 11/08/2013
- Daños Reportados: $15.99
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On November 8, 2011, I received an e-mail from American Greetings that my renewal date would be 11-15-2011. As I didn't use the website much anymore, I decided to unsubscribe. On November 9, 2011, I sent an e-mail requesting to be unsubscribed from American Greetings website. I sent several e-mails, made telephone calls to 1-800-711-4474 and searched their website for a place to unsubscribe. The telephone call would send me back to the website and the website would tell me to call the above telephone number. This kept on until 12-17-2011 when I finally reached a live person. She seemed somewhat deaf as I had to repeat everything several times. I guess my subscription is now canceled but the charge account has not been credited.
- Anonymous SBID #6c595f6e4a
- Publicado 01/12/2014
Comentarios
- American_Greetings SBID #65440aeb50
- Publicado 01/13/2014
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We're sorry to hear about your negative experience and would like to look further into this. Please email us at [email protected] so we can assist.
Regards,
American Greetings Customer Support -
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- American_Greetings SBID #65440aeb50
- Publicado 01/13/2014
-
We're sorry to hear about your negative experience and would like to look further into this. Please email us at [email protected] so we can assist.
Regards,
American Greetings Customer Support -
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