Agios Dometio Anti Ride Serum
Queja 58610 Detalles
- Fecha cuando ocurrió 12/22/2013
- Daños Reportados: $204.99
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On the 8/12/2011 I bought some Anti wrinkle serum, eye cream, and Rivitaderm anti-ageing mousturiser cream all from this company as a trial offer. The total amount was £5.92, and like the other person who made a complaint, I also scanned the website for any mention of a contract or further payment being made. Once I'd checked my credit card statement I realised I'd been charged £204.99 for all three products. To make matters worse the fraud cover that I took out with my credit card does not protect me, and therefore there's no recourse. It seems to be difficult to track this company down. My only option now is to cancel my credit card details, otherwise this company will just keep accessing my account.
- Anonymous SBID #5b090388ac
- Publicado 01/13/2014
Comentarios
- Rita SBID #dec2752e0b
- Publicado 01/12/2014
- I sympathise with you. I've just been in touch with my bank's fraud team and unfortunately these funds can't be refunded as it was my debit card and not credit card. I used my debit card as I was only expecting to pay the P&P which was a modest amount. I've had to cancel my card and be issued with another one. However, this doesn't protect me entirely from them taking further payments as apparently they could still push the request through. The fraud team has said they will be monitoring my account and if any further attempts are made they will investigate further. I've also got to fill in several forms for them etc etc. One thing they did say is that apparently this is quite common in that you accept the free trial and if you don't cancel then they charge you the full amount. Like you though I can't recall seeing anything to this effect and when I receive the Anti serum there was nothing in the box. To make matters worse I haven't even received the cream. I can't find the website again either. Any ideas!!
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