Nue Science
Queja 58874 Detalles
- Fecha cuando ocurrió 01/13/2014
- Daños Reportados: $98.16
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On 12/9/11 I ordered a trial package of facial products from Nue Science, based on information from an ad in the Parade Magazine. It offered the product for the cost of shipping, which was $2.95. I received email confirmation and shipping confirmation. When the product arrived, there was no packing slip or further information regarding any further obligations, charges or conditions. I was not planning to try the product right away, so kept it in the box. A few days ago, I received my credit card bill, only to find that there was both a shipping charge AND the cost of the product! When I contacted Nue Science, I spoke to two different people. Both implied that I had either not read the information (which was incorrect) or had misconstrued the information. Both made a point to let me know that these were full sized products (even though one could easily assume "trial" size) and that the 14 day trial meant that I would be charged the $98.16 after that time (although that was not made clear in the ad). Evidently, the clock began ticking when I placed the order, as the reps informed me that I was not only past the 14 days but also past the 30 day return period. I was eventually offered reduction of one-half of the cost of the product. I will be watching to see they take it off my credit card next month.
- Gayle SBID #2c01f3c29d
- Publicado 01/13/2014
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