USAirways
Queja 59976 Detalles

I purchased a ticket in October, 2011 for a flight in February 2012. In January, 2012, I learned that I needed to change the date of my return. I found the flight I wanted and learned that the fare was now $60 lower than what I paid. I felt I was due a credit or a refund, since had the fare gone up, I would have been charged the difference. How can they charge for you a fare increase, yet not let you benefit from a fare decrease. I spoke to an agent and then a supervisor to no avail. I believe this to be robbery and or piracy. Why should I be penalized for an early purchase? They've had my money interest free all these months. Why do they get away with this?