Best Buy
Queja 61185 Detalles

  • Fecha cuando ocurrió 01/04/2014
  • Daños Reportados: $39.99
  • !

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I returned a camera with the original receipt on January 4, 2012 that I received as a Christmas gift. It was purchased in September 2011 for $139.99 & tax and they would only give me a credit for $100.00 & tax since it was now on sale. They stated it was bought too long ago for me to receive the full credit and absolutely refused to do anything about it. I understand their policy, but because it was a Christmas gift, I believe they should have given me a full credit since I obviously had no way of returning it before Christmas. I also understand this is only $40, but it's the principle. I'm not asking for cash or a credit to a credit card - I will be spending it at Best Buy. I have e-mailed customer service several times and basically received the run-around. I have all the documented e-mails between myself and BB.

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra Best Buy
  • Quejas Presentadas: 190
  • Daños Reportados: $240,876.89
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