DealFun.com
Queja 64856 Detalles

Looks like that I'm not the only one that got taken. Spent a total of 476.90 0n bids and somethings I ordered. I was waiting for orders when I whant to know they going to ship them, so sent this email to them:

Your request (#210297) has been responded to.

To review, comment and reopen the request, follow the link below:
http://dealfun.zendesk.com/tickets/210297


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Yue, Jan 25 01:33 (EST):
Dear Paul,

Thanks for reaching out to us. We're always here to help.

I have escalated this issue to our shipping department to look into. They should have an answer within the next 24 hours. Once I hear back from them, I will follow up with you via email regarding your order. Thank you for your patience.

We're always here to help.


Regards,

Yue
Customer Relations
Deal Fun - Get Deals, Have Fun!

--------------------------------------------------------------------------------

Paul J, Jan 24 15:15 (EST):
Hello,

I was wondering when I will see some tracking numbers?

Paul J

my first buy

DFB13262361785155 2012-01-10 16:56:20 $97.59 USD (CDN$ 97.59) processing

Then they sent me a couple of these:

Dear DealFun Customer,

Please accept our sincere apology for the delay in
processing DFB1326645051603. Unfortunately, our
vendor who did not provide us with an accurate
stock count caused the delay.

Due to the inconvenience this has caused our
customers, we will no longer be using this vendor,
as they are unable to guarantee top-level service
that we expect for our customers.

For the inconvenience:
1. We have refunded you the amount you were billed
for this product.
2. We have credited your DealFun account the
retail value in the form of bids

Thank you in advance for your understanding and we
look forward to hearing from you.

Regards,
DealFun Support

I copied my order history:


----------------------------------------------------------------

Bid Pack Orders

Transaction #

Date/Time

Amount

Description



DFB13256455473048

2012-01-03 20:53:13

$69.00 USD (CDN$ 69.00)

115 Bids



DFB1326235820723

2012-01-10 16:50:22

$69.00 USD (CDN$ 69.00)

115 Bids



DFB13266446741755

2012-01-15 10:24:36

$36.00 USD (CDN$ 36.00)

60 Bids



DFB13271923814463

2012-01-21 18:33:02

$99.00 USD (CDN$ 99.00)

165 Bids


Product Orders

To track the status of a shipped order, click on the tracking number to visit the carrier's website.




Transaction #

Date/Time

Amount

Status

Tracking #



DFB13259591907565

2012-01-07 11:59:52

$0.51 USD (CDN$ 0.51)

shipped

Instant Delivery



DFB13262361785155

2012-01-10 16:56:20

$97.59 USD (CDN$ 97.59)

cancelled





DFB13262406902070

2012-01-10 18:11:33

$12.99 USD (CDN$ 12.99)

cancelled





DFB13263768409354

2012-01-12 08:00:43

$10.40 USD (CDN$ 10.40)

cancelled





DFB1326645051603

2012-01-15 10:31:19

$85.39 USD (CDN$ 85.39)

cancelled





DFB13266829926472

2012-01-15 21:03:14

$0.62 USD (CDN$ 0.62)

cancelled





DFB13270679525494

2012-01-20 07:59:14

$1.64 USD (CDN$ 1.64)

shipped

Instant Delivery



DFB13271927717248

2012-01-21 18:39:59

$1.75 USD (CDN$ 1.75)

processing





DFB13272715394270

2012-01-22 16:32:20

$44.39 USD (CDN$ 44.39)

processing





DFB13275080452438

2012-01-25 10:14:08

$0.13 USD (CDN$ 0.13)

processing





DFB13275207347420

2012-01-25 13:45:36

$0.21 USD (CDN$ 0.21)

shipped

Instant Delivery

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What a scam...