At Home Publishing, 701 N.Green Valley Parkway,Henderson,NV.
Queja 65163 Detalles
- Fecha cuando ocurrió 03/16/2013
- Daños Reportados: $60.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I did receive there package,did not like what I did receive because of there miss representation in there add,(there for) with a 90 day grantee,I did send it back via,UPS or Fedex as per there instructions.As of this day Friday,January 27,2012, have receive $0 dollars.I did try to call,but I get this ridiculous message that refer's me to an other source that I can not understand. If you can help,that would be fantastic. Thank You
- Norbert SBID #b9b1275661
- Publicado 01/27/2014
Comentarios
- Athome SBID #dad0508a97
- Publicado 07/31/2013
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Hello,
We pride ourselves in 100% satisfaction guarantee. If did not get your package, please email us immediately with your name, email, phone, address and the estimated date of purchase. Without such information this we cannot possibly know who you are or even how to resolve this issue. Often times we have seen that even though we tell our customers to print your name legibly on the order form, some individuals choose to not do so and cause your order to become undeliverable by the US Post Office.
If you had directly informed us by mail or email, that you did not get your order, we would have immediately sent you a replacement. However, you chose to contact this 3rd party website, again omitting your customer/contact information and therefore continue to make it impossible for us to resolve this issue.
Please send us your information, we will then research our database, confirm your address we have on file and the date the order was shipped. We will also send you a replacement information kit immediately. Please allow us to help you vs choosing to stay ‘Anonymous’ and making it impossible to know who you are.
Best Wishes
Customer Service Center
[email protected]
At Home Publishing
701 N Green Valley Parkway #200
Henderson, NV 89074
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- Athome SBID #a5c1d1b301
- Publicado 12/20/2013
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Good day Norbert,
We will send you your refund check immediately. Before we can do that, we need your customer information. Please email us at [email protected] or call us at 760-621-0910.
Thank you,
Carissa
Customer Service Center
[email protected]
At Home Publishing
701 N Green Valley Parkway #200
Henderson, NV 89074 -
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