CanvasDiscount.com / BestCanvas.com
Queja 70119 Detalles
- Fecha cuando ocurrió 02/06/2014
- Daños Reportados: $57.47
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I placed an order on 1/26/12 & according to the website it should have been shipped within 48 hours. I have not received my order yet & have emailed 6 times & no response! There is no number to call & I'm very concerned! This is a birthday gift for my husband which is today & nothing!
Update: 02/07/2012
Actually the amount was $57.47 but still no response from 6 emails I've sent to the company & no product!
- Tami SBID #b0fb76d4b6
- Publicado 02/06/2014
Comentarios
- Rachel-Bestcanvas SBID #f9167b52a2
- Publicado 08/17/2014
- Dear Tami, Thank you for your feedback. We are very sorry that your order wasn't delivered in a timely manner. I would very much like to understand the situation better and work together with you to find a solution. It would be great if you could send me an email at [email protected]. We are proud to say that we are now shipping out all orders within 24 hours. Rest assured our support team is working diligently to handle all requests. In the past there has been periods of high volume where we may not have responded quickly, but today we have a strong team in place and lower call and email volumes nd I can personally guarantee if you write us you will get a response within 1-2 days. Thank you for your cooperation!
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