RevitaDerm
Queja 71206 Detalles
- Fecha cuando ocurrió 01/31/2014
- Daños Reportados: $155.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I purchased trial sizes of Revitaderm and Perfect Radiance paying shipping charges only - less than £6. It sounded too good to be true but I scanned the website and there was no tricky small print so I went ahead. I was shocked, therefore, to discover that over £155 had been taken from my bank account. I googled the product (should have done that before I placed the order!) and found reams of complaints from similarly scammed customers. I took the advice of demondiva from this website and phoned the company on 0808 1683684. I did exactly as demondiva advised: politely explaining that what the company had done was unlawful. The agent tried to speak to me about terms and conditions but I told her I would forward my complaint to the financial ombudsman, the FSA and the police. She then spoke to a supervisor and within minutes had agreed to reimburse my money and not take any more. I have now received an email confirming that my account will be reimbursed within 3-5 days and another email confirming that no further money will be taken. I was ready for a battle but it was actually incredibly easy and the agent was very polite. Thank you demondiva. Very good advice that I urge you all to follow
- Julieb SBID #71b615229d
- Publicado 02/08/2014
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- Quejas Presentadas: 992
- Daños Reportados: $319,783.40
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